UK GDPR · Green Empire Plant Hire
Privacy Policy
This policy explains, in plain English, how Green Empire Plant Hire collects, uses and looks after the personal information you share with us when you send a hire enquiry through our website. Green Empire Plant Hire is the business responsible for your information, and we are committed to protecting it in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
When you send a hire enquiry through our website form, we collect the information below so we can respond and arrange your hire.
Contact Details
Your name, telephone number and email address (where provided).
Equipment Requested
The machinery or equipment you would like to hire.
Hire Dates
Your requested hire start and end dates.
Delivery Location
Your delivery postcode and delivery address (where provided).
Additional Information
Any other details you choose to include in your enquiry.
Other Channels
[OWNER TO CONFIRM: any information collected by phone, email or other means, and whether any of it is shared with delivery partners or other providers.]
How We Use Personal Information
We use the information you send through our hire enquiry form to respond to your enquiry and to check whether the equipment you have asked for is available for your chosen hire start and end dates.
If you go ahead with a hire, we use your details to arrange the hire and manage your booking, and to contact you by telephone or email about delivery and collection to the postcode and address you provide.
We also keep records of enquiries and hires so we can run our business properly. We do not use your information for any purpose that is unrelated to your enquiry or hire.
Owner to confirm
Lawful basis: Green Empire Plant Hire uses the information to respond to enquiries and take steps at your request before entering a hire agreement. If a hire goes ahead, processing is used to arrange and manage that hire. The business should confirm these lawful bases before publication.
Sharing: Information may be shared with Wix as the website and form service provider. Green Empire Plant Hire should confirm whether information is shared with delivery partners or any other service providers before publication.
ICO registration: Green Empire Plant Hire should confirm whether ICO registration or an exemption applies, and provide any registration number before publication.
Your UK GDPR Rights
Under UK data protection law, you have the following rights over the personal information we hold about you:
Access – ask for a copy of the information we hold about you.
Correction – ask us to correct information that is inaccurate or incomplete.
Erasure – ask us to delete your information in certain circumstances.
Restriction – ask us to limit how we use your information in certain circumstances.
Objection – object to us using your information where we rely on our legitimate interests.
Data portability – where applicable, ask for your information in a format you can pass to another organisation.
Withdraw consent – where we rely on your consent, you can withdraw it at any time.
If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk. [Owner to confirm: whether an ICO registration applies and, if so, the registration number]
Retention & Wix
We suggest keeping unsuccessful enquiry information for 12 months, and information relating to completed hires for 6 years where needed for business and legal records. Green Empire Plant Hire should confirm these periods before publication. Information is then deleted or securely disposed of.
Our website and hire enquiry form are hosted and provided by Wix. Wix may process form submissions on Green Empire Plant Hire’s behalf as a service provider/processor. Wix’s own privacy terms also apply. Green Empire Plant Hire should confirm whether any other providers, such as delivery partners, receive information.
Contact
To exercise your rights or ask a privacy question, contact Green Empire Plant Hire at julesraine@icloud.com.